Ai-powered Amazon PPC solution for Agencies and Sellers

There are no salespeople at m19.
After you schedule a demo, you will be contacted by our Customer Success team, that will discuss your business and vision and evaluate a potential fit with our platform.

To us, having no salespeople means less friction in terms of Customer management.
To you, it means less salesy speech and more continuity: you directly meet the person that will handle your account.

Yes, we offer technical support. if you are using the free version, we will support you by email. You can also find everything you want to know about Amazon sponsored ads in our help center.
For Growth, Professional and Agency clients, you will receive a form to book an onboarding call with us after your registration. Professionals and Agencies will also benefit from a dedicated rep and monthly 1-to-1 training based on your availability.

Yes, for enterprises, agencies and white label SelfService, we have different pricing models. Do not hesitate to contact us to get more details about our ecommerce advertising solutions.

Yes, our freemium service is forever free.

You can send us a request.  
Be aware that your request should be submitted:
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• At least one day before the renewal date for a monthly subscription
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• At least thirty days before the renewal date for a yearly subscription.  

In the absence of termination in accordance with these terms, the subscription will be tacitly extended for a period equivalent to the duration of the initial subscription.
If you changed your mind: To reactivate your subscription, just email us at support[at]m19.com.
To remove access to the Advertising API, follow this link: amazon.com/ap/adam.

We accept bank card transfers including VISA, Mastercard, and American Express.

From the m19 registration to having m19 campaigns running in the Amazon advertising console, it takes 2 hours. The full onboarding process is a bit longer than this, but we do the necessary integrations on our end. 2 hours is the time you will spend for setup, and then you can relax!

No, m19 will create new campaigns but will use all the data from existing and past campaigns.

This depends on the size and the spending to be managed, you should expect 4 weeks on average. The algorithm learns from your historical ad campaigns on Amazon.
An ideal scenario is when you create one campaign per product or a single campaign with one Ad Group per product.
The m19 AI-powered PPC solution will learn faster with ASINs driving a significant number of conversions. Basically, the more conversion, the faster the learning process.